Corrections, disputes and removals

Malaysia Homestay Guide is an independent directory of homestay businesses in Kedah. Each listing pulls factual business information from publicly available sources, and scores are calculated from Google reviews using a single, fixed rubric that applies to every business the same way. Listing here is free, and payment never affects your score or ranking. This page explains how to fix errors in your listing, challenge a score you believe is wrong, or request removal. The complete rubric is public: how we score.

Corrections to factual fields

Your business name, address, phone number, website, opening hours, and services listing can all be corrected. To fix a field, send us the correct information and something we can verify it against, such as your website or your Google Business Profile. Once we confirm the correction, it stays in place even when we refresh our data from public sources in future cycles.

Disputes over scores

Scores are never edited by hand. If you dispute a score, you are claiming that the input data itself is wrong, for example that your listing was matched to the wrong business, that reviews were attributed to you incorrectly, or that the summary of what reviewers wrote does not match what they actually said. We re-check the sources and regenerate your listing. A dispute is not a request for a higher number based on disagreement with how the rubric works.

Removal of your listing

Listings are removed if your business is permanently closed, if your listing is a duplicate, or if your business falls outside Malaysia Homestay Guide's scope. Our monthly re-verification cycle automatically catches and removes closed businesses. If your listing is accurate and in scope, we may decline a removal request, and we will explain why plainly.

Where to send requests

Email hello@meridianguides.my with your business name, the listing URL, and what you want changed. This directory is published by Meridian Guides.

How we respond

Every request gets an acknowledgement within 5 business days. Removals that are confirmed happen within 7 days. If we decline your request, we tell you the reason.