Privacy policy

Malaysia Homestay Guide is an independent directory of homestay businesses in Kedah, published by Meridian Guides. This page explains what information the site collects when you use it, where that information goes, and how to reach us about it.

What we collect

The forms on this site (enquiries and quote requests) collect the details you type in: name, email address, phone number, your message, and any service or timing answers the form asks for. Each submission also carries the URL of the page it was sent from, plus traffic-source attribution such as the referring site and UTM parameters, so we know which page and channel the enquiry came through.

Where your enquiry goes

Your submission goes through our lead-capture processor, which delivers it to the homestay business you enquired about and to the site operator. Those are the only recipients of a form submission.

What the site stores in your browser

The site uses sessionStorage in your browser to remember how you arrived (referrer, landing page, UTM parameters) so that an enquiry sent later in your visit carries the right source. It is first-party and session-scoped, not a tracking cookie; it is gone when your browser session ends and is never shared across sites.

Site analytics

Where analytics is enabled on this site, Google Analytics and Google Tag Manager may set cookies to measure how visitors use the site. Those cookies are governed by Google’s own privacy policy.

Services this site loads

Loading a page here can involve requests to a small set of third parties, each of which sees standard request data such as your IP address: Google Fonts (typefaces), OpenStreetMap (map tiles), and, when enabled, Cloudflare Turnstile (form spam protection). Their own privacy policies apply to those requests.

Information about listed businesses

Information about listed businesses comes from publicly available sources, including Google Business Profile reviews. The site stores our derived analysis of that material (scores, summaries, sentiment tags) rather than the reviews themselves. Corrections and removal requests are handled through the listing policy.

Retention and your requests

We keep enquiry details for as long as they are needed to route and follow up your enquiry. To ask what we hold about you, or to have it corrected or deleted, contact hello@meridianguides.my.