63 Google reviews
Guests report sharp contradictions. Repeat visitors praise the price and friendly service, while families describe a distressing experience: rooms thick with dust and lizard droppings, bathrooms that do not flush, a pool with a dangerous sharp edge that injured children, and an owner who grows hostile when complaints arise. Several one-star reviews cite the exterior photographs bearing little resemblance to degraded interiors. The homestay sits on quiet land with parking and a kids' pool, but maintenance appears inconsistent, and large group bookings face particular challenges around privacy and safety.
Recent shift: Most serious complaints and low ratings cluster in the past year, with a few positive reviews from repeat customers, but no evidence of maintenance improvements in recent months.
All three guest reviews mention clean, comfortable rooms in a village setting. However, a sample this small limits confidence: only three opinions, mostly from 2024.
This converted office space offers three bedrooms across a sprawling guesthouse in central Arau, near shops and restaurants. Reviewers praise the responsive owner, fast WiFi, and ample bathrooms and showers. The main trade-off: basic furnishings, limited cooking facilities (only a hot-pot), and some maintenance needs. Best suited for groups prioritising space and location over hotel-style polish.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Last updated 2026-08-25