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Cenang Home Stay @ cenang village

Updated 2026-08-25 · 2,196 reviewed · 960 listed · Scored from 79 Google reviews · How we rank ›

3.3(79) 46 composite score See reviews on Google
Beachfront & Island HomestayFamily & Large Group Homestay

79 Google reviews

Cenang Home Stay @ cenang village
Services
Beachfront & Island Homestay, Family & Large Group Homestay
Reviews
79

What recent reviews say

Cenang Home Stay offers budget rooms near Langkawi's town centre, but reviews are sharply divided. While occasional guests praise the location and price, the majority report filthy rooms, broken air conditioning, bed bugs, and staff who ignore complaints or fail to answer calls. Even recent bookings mention 1-hour waits for contact and zero follow-up after checkout problems. Misleading photos and false claims about amenities (closed pool, non-included transfers) add to frustration.

Praised for
  • good value for money
  • close to town centre and markets
  • spacious rooms
  • comfortable beds on better days
Watch-outs
  • poor maintenance and cleanliness
  • non-functioning air conditioning
  • bed bugs and pests
  • unresponsive staff and management
  • misleading photos and descriptions
  • outdated facilities and broken utilities
overpricedpoor-maintenanceunhygienicunresponsive-hostmisleading-photosnoisy
Think twice if: Avoid if you need reliable air conditioning, clean rooms, or responsive customer service.

Strengths

  • Budget price
  • Close to Cenang main street and Thursday night market
  • Spacious rooms

Worth knowing

  • Late-night check-ins result in 1+ hour waits for contact; staff do not follow up the next day even after checkout issues
  • Pool pictured online but closed or poorly maintained in reality
  • Airport transfers advertised as included but guests report 1+ hour waits or being abandoned
  • Air conditioning often non-functional; technician waits can exceed 2 hours, and room swaps do not resolve the problem
  • Bed bugs reported in multiple recent reviews; baby cockroaches and heavy mosquito/fly presence mentioned
  • Bathrooms lack hot water or have broken water heaters and non-functional jets

What reviews say by service

Beachfront & Island Homestay
Close to town centre and markets, but pool closed or neglected and pest-ridden rooms deter guests.
Family & Large Group Homestay
Spacious rooms attract families, but pest infestations, broken utilities, and unresponsive staff make it unsuitable for children.

How it compares

  • Rated 3.3 against a 4.5 average across the 681 beachfront & island homestay businesses listed here.
  • Has more Google reviews than 94% of the businesses in this directory.

How we scored this

How We Score
Star rating 6
Review volume 83
Review recency 100
Review sentiment 32
Profile completeness 50
Verification 0

Rating breakdown

5
23
4
21
3
12
2
6
1
17

Common questions

Is the pool available?
Guests report the pool is either closed or poorly maintained; photos online may not reflect current condition.
Is airport transfer included?
Advertised as included, but multiple guests report waiting 1+ hour or being abandoned after arranging the service.
What is the check-in policy for late arrivals?
After 10pm, contact is unreliable; recent guests waited 1+ hour for response and received no follow-up after checkout issues.
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Last updated 2026-08-25