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Guests consistently praise the suites for cleanliness, comfort, and helpful staff like Hashim and Wendy. Located near Gurney Plaza and Georgetown hawker centres, the rooms offer good value. One drawback: the owner can be slow to reply to WhatsApp messages, and one guest noted a dirty bathroom sink.
Half the guests report clean, spacious rooms with stunning city views, reliable utilities, and convenient nearby dining and shopping. The other half describe filthy conditions, black mold, broken air conditioning, and alleged booking scams with hidden deposits and RM2000 'viewing fees' on third-party platforms.
Mansion One trades on its George Town waterfront position and proximity to Pulau Tikus, with some guests appreciating the sunrise views and ground-floor shops. However, serious safety gaps emerge across multiple recent reviews: an intoxicated security guard, inadequate supervision near a nightclub, broken locks, and photos that misrepresent shabby, cramped rooms. Management responsiveness appears selective.
Many guests return for the beachside location, clean rooms, and laid-back vibe. Strong wifi and ample parking add appeal. However, expect friction over undisclosed fees, inconsistent pet policy enforcement, and shared bathroom rooms that lack privacy and soundproofing. Staff attitudes vary; one guest reported rudeness over shoe policy. Rooms in B Wing offer private bathtubs, but A Wing does not always include private bathrooms. Early check-in costs RM15 per hour, and vending machine prices run high.
Last updated 2026-08-25