24 low data
Homestay Max's
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Beachfront & Island HomestayHomestay
New Malaya Hotel Penang
Beachfront & Island HomestayHomestay
Google-verified34 Google reviews
- Services
- Beachfront & Island Homestay, Homestay
- Reviews
- 34
What recent reviews say
Five-star reviews praise cleanliness and friendly staff, though recent lower ratings tell a different story. Guests complain of poor maintenance (stale cigarette and pet smells), worn facilities, unresponsive communication, and high cancellation rates. Experience varies sharply depending on timing and luck.
Praised for
- friendly and helpful staff
- clean and comfortable rooms
- responsive to last-minute requests
- good privacy
Watch-outs
- unresponsive to contact (calls, WhatsApp)
- poor room cleanliness and odours
- inadequate facilities (no hot water, worn towels)
- last-minute cancellations
responsive-hostunresponsive-hostclean-roomspoor-maintenancefriendly-host
Best for: solo travellers willing to book last-minute and overlook maintenance risks
Think twice if: chronic odours, worn facilities, no hot water, and poor response to complaints are deal-breakers for you
Strengths
- staff willing to accommodate last-minute bookings
- budget-friendly rates
- quiet location with good privacy
Worth knowing
- Owner has cancelled bookings one hour before check-in citing maintenance
- No front desk during some periods
- Shared bathroom facilities at sister property (Panchor 6 Hostel)
- Ironing facilities provided at ground floor but exposed to public entry
What reviews say by service
- Beachfront & Island Homestay
- Location is Gelugor (inland), not beachfront; category appears mismatched to property type
- Homestay
- Budget guesthouse model; cleanliness and maintenance inconsistent across recent reviews
How it compares
- Rated 4.1 against a 4.51 average across the 3860 beachfront & island homestay businesses listed here.
- Has more Google reviews than 89% of the businesses in this directory.
How we scored this
How We Score Star rating 52
Review volume 67
Review recency 100
Review sentiment 48
Profile completeness 75
Verification 30
Rating breakdown
5
23
4
2
3
1
2
4
1
4
Common questions
- Can I book last-minute?
- Yes. One guest was accommodated with a last-minute booking, though another guest had their booking cancelled one hour before check-in for maintenance.
- Is there 24-hour front desk support?
- No. One guest reported no front desk personnel; owner contact is unreliable (calls unanswered, WhatsApp replies delayed or absent).
- Are there shared facilities?
- The hotel offers both private rooms and can arrange stays at sister property Panchor 6 Hostel with shared bathrooms if needed.
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Beachfront & Island HomestayHomestay