17 low data
KK Homestay
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Beachfront & Island HomestayHomestay
TnT Novelty House Sdn.Bhd
Beachfront & Island HomestayHomestay
300 Google reviews
- Services
- Beachfront & Island Homestay, Homestay
- Reviews
- 300
What recent reviews say
TnT Novelty House polarizes guests sharply. The minority who arrive without platform pricing friction praise the quirky, homey grounds and hospitable couple; most encounter a check-in confrontation where the owner demands top-ups, claims Agoda undercuts her rates, and refuses refunds when guests leave. Rooms are inconsistently maintained, often smelling musty with broken air conditioning and dated facilities. Reviewers describe the owner as angry, evasive, and dismissive of complaints.
Early 2024 reviews suggest possible improved restraint after negative publicity, yet the pattern persists. A few guests report smooth experiences and appreciate the character of the place and Ms. Tan's welcome. Yet the volume and consistency of payment disputes, owner aggression, and follow-up refusal failures make this a high-risk booking, particularly via third-party platforms.
Praised for
- friendly owner (when accommodating)
- cozy, photogenic grounds
- clean rooms (when maintained)
- good town location
Watch-outs
- aggressive check-in disputes over Agoda pricing
- owner demands extra payment mid-stay
- refund denials
- musty, poorly-maintained rooms and facilities
- rude, confrontational owner behaviour
poor-maintenanceunresponsive-hostmisleading-photos
Best for: solo photographers or couples booking direct at off-peak times who are culturally curious and unfazed by rustic conditions.
Think twice if: Avoid booking via Agoda or OTA platforms; the owner frequently disputes rates and demands extra payment. Refunds are rarely approved.
Strengths
- character-filled, photogenic property
- budget-friendly direct-booking rates
- located near Teluk Intan town centre
- owner's personal involvement and storytelling
Worth knowing
- Owner Ms. Tan built the property herself; Mr. Teh assists daily operations
- Jacuzzi and steam bath listed but often non-functional or unused
- No TVs in rooms; no cooking or water heating facilities
- Check-in disputes centre on Agoda pricing; owner claims OTA rates undercut her stated prices
- Several guests filed police reports and pursued consumer tribunal claims for unauthorized charges
What reviews say by service
- Homestay
- Owner disputes OTA pricing, demands extra cash at check-in, refuses refunds; rooms often musty and poorly maintained; a handful report smooth stays and appreciate the personal touch.
- Beachfront & Island Homestay
- No clear beachfront claim in reviews; property described as quirky grounds near town, not waterfront.
How it compares
- Rated 2.7 against a 4.51 average across the 3860 beachfront & island homestay businesses listed here.
- Has more Google reviews than 99% of the businesses in this directory.
How we scored this
How We Score Star rating 0
Review volume 100
Review recency 100
Review sentiment 34
Profile completeness 75
Verification 30
Rating breakdown
5
72
4
54
3
25
2
11
1
138
Common questions
- What should I know about booking on Agoda or third-party platforms?
- Multiple guests report the owner disputes OTA prices at check-in and demands extra payment. Refunds are rarely approved. Several pursued consumer tribunal claims. Direct booking may avoid this friction, but the owner mentions Agoda's pricing publicly.
- Are the Jacuzzi and steam bath available?
- The website lists these facilities, but recent guests report the Jacuzzi looked old and non-functional; no reviews confirm steam bath use.
- What amenities are in the rooms?
- The owner confirms no TVs, no cooking facilities, no water heating. Rooms are air-conditioned. Some guests found them clean; others noted musty smell and maintenance issues.
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