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Urban Suites 101

Updated 2026-08-26 · 8,317 reviewed · 5,086 listed · Scored from 22 Google reviews · How we rank ›

3.9(22) 53 composite score See reviews on Google ✓ Google-verified
Beachfront & Island HomestayHomestay

Google-verified22 Google reviews

Urban Suites 101
Services
Beachfront & Island Homestay, Homestay
Reviews
22

What recent reviews say

Urban Suites 101 offers partial appeal as a George Town beachfront stay with genuine views and occasional praise for cleanliness and location. Serious safety and upkeep problems emerge across reviews: broken locks on toilets and main doors, bathroom clogs, uncleaned rooms with cockroaches, and a master key system that allowed unauthorized entry. The slow elevator between 10:30 am and 4 pm is another recurring frustration. Families should weigh the views against real privacy concerns and maintenance gaps.

Praised for
  • strategic location in George Town
  • sea view and city view
  • clean and comfortable rooms
  • complete facilities
Watch-outs
  • unclean rooms and bathrooms
  • broken locks and lack of privacy
  • unreliable access control and master key issues
  • extremely slow elevator during peak times
  • cigarette odor in rooms
great-locationbeautiful-viewpoor-maintenanceprivacynoisyclean-rooms
Best for: short stays prioritizing location and views over full privacy and maintenance assurance
Think twice if: you need reliable locks, uninterrupted bathroom/plumbing function, or flexibility around peak-hour elevator delays

Strengths

  • strategic George Town location
  • sea and city views
  • multi-room configurations available

Worth knowing

  • Master key access system failed to prevent unauthorized entry mid-stay
  • Toilet and main door locks reported broken, limiting privacy
  • Elevator waits 30+ minutes during 10:30 am to 4 pm peak; slight relief between noon and 2 pm
  • Cockroaches reported in unclean bedrooms
  • Cigarette odor in some rooms
  • Room drains and toilets clogged; maintenance responded to fix

What reviews say by service

Beachfront & Island Homestay
Sea views praised, but privacy and maintenance failures undermine beachfront appeal
Homestay
Location and some facilities approved; cleanliness, locks, and access control major concerns

How it compares

  • Rated 3.9 against a 4.51 average across the 3860 beachfront & island homestay businesses listed here.
  • Has more Google reviews than 82% of the businesses in this directory.

How we scored this

How We Score
Star rating 48
Review volume 59
Review recency 100
Review sentiment 45
Profile completeness 25
Verification 0

Rating breakdown

5
10
4
6
3
2
2
1
1
3

Common questions

How long is the elevator wait?
Between 10:30 am and 4 pm, waits can exceed 30 minutes and are heavily crowded. Waits ease between noon and 2 pm.
Can I access my room reliably with a key card?
Reviewers reported wrong passwords, malfunctioning cards, and no spares provided. One guest experienced unauthorized entry via master key.

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Last updated 2026-08-26