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ZENSTAY Abnb Perai Penang

Updated 2026-08-26 · 8,317 reviewed · 5,086 listed · Scored from 21 Google reviews · How we rank ›

4.6(21) 71 composite score See reviews on Google ✓ Google-verified
Beachfront & Island HomestayHomestay

Google-verified21 Google reviews2020

ZENSTAY Abnb Perai Penang
Services
Beachfront & Island Homestay, Homestay
Reviews
21

What recent reviews say

Most guests praise the cleanliness, comfort, and staff helpfulness, especially manager Mr Domingo and reception staff Ms Amutha. However, two older complaints describe sudden price increases on arrival and allegedly different rates for foreigners, raising concerns about pricing transparency and fairness.

Praised for
  • responsive and friendly staff
  • spotless, clean rooms
  • comfortable and well-equipped
  • convenient location near shops and highway
  • smooth check-in and checkout process
Watch-outs
  • pricing changes on check-in day
  • unprofessional billing disputes
  • possible discrimination in rates for foreigners
clean-roomsresponsive-hostspaciouscomfortable-bedswell-equipped-kitchengreat-locationeasy-checkinfriendly-host
Best for: Families and groups seeking clean, spacious accommodation near shops and highway access.
Think twice if: Pricing transparency concerns exist; confirm rates in writing before arrival to avoid disputes.

Strengths

  • Staff known by name for attentiveness
  • Soundproof rooms with quality sleep
  • Easy streamlined check-in and checkout
  • Multiple nearby dining and shopping within walking distance

Worth knowing

  • Manager Mr Domingo and reception staff Ms Amutha named for professionalism
  • Housekeeping noted for attention to detail
  • Sound insulation praised in reviews
  • Streamlined checkout via floor-level card drop
  • Level 4 parking mentioned

What reviews say by service

Beachfront & Island Homestay
Reviews focus on apartment cleanliness and staff service rather than beachfront features; not evidenced as a beachfront property in reviews.
Homestay
Home-like comfort and friendly service consistently praised; guests report feeling at home with responsive staff support.

How it compares

  • Rated 4.6 against a 4.51 average across the 3860 beachfront & island homestay businesses listed here.
  • Has more Google reviews than 81% of the businesses in this directory.

How we scored this

How We Score
Star rating 70
Review volume 58
Review recency 100
Review sentiment 67
Profile completeness 75
Verification 30

Rating breakdown

5
18
4
1
3
0
2
0
1
2

Common questions

What is included in a stay?
Free WiFi, free parking (level 4), air-conditioning, and access to outdoor swimming pool. Services include housekeeping.
How easy is check-in and checkout?
Check-in is streamlined with clear instructions. Checkout allows you to drop your access card in a box at your floor level rather than returning to reception.
What is nearby?
Walking distance to multiple shops, cafes (Zus, Coffee Bean), and local food eateries. Easily accessible from the PLUS highway.

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Last updated 2026-08-26