
By The Sea - UBTS
Beachfront position and infinity pool draw families, but recent guests report significant gaps in upkeep. Overbooking practices, broken appliances (microwave, washing machine, dryer), dirty walls, and insects appear in recent one-star reviews. Landlord reportedly does not respond to maintenance requests or offer alternatives when apartments do not match bookings. Five-star reviewers praise the seafront location and pool, though an older guest noted furniture and building condition as worn. Since 70% of reviews are five-star, satisfaction varies sharply. Location alone may hold customer loyalty despite service and cleanliness complaints. Booking through Booking.com has triggered disputes over apartment allocation.

