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By The Sea - UBTS

Updated 2026-08-25 · 2,196 reviewed · 960 listed · Scored from 10 Google reviews · How we rank ›

3.8(10) 52 composite score See reviews on Google ✓ Google-verified
Beachfront & Island HomestayHomestay

Google-verified10 Google reviews

By The Sea - UBTS
Services
Beachfront & Island Homestay, Homestay
Reviews
10

What recent reviews say

Beachfront position and infinity pool draw families, but recent guests report significant gaps in upkeep. Overbooking practices, broken appliances (microwave, washing machine, dryer), dirty walls, and insects appear in recent one-star reviews. Landlord reportedly does not respond to maintenance requests or offer alternatives when apartments do not match bookings. Five-star reviewers praise the seafront location and pool, though an older guest noted furniture and building condition as worn.

Since 70% of reviews are five-star, satisfaction varies sharply. Location alone may hold customer loyalty despite service and cleanliness complaints. Booking through Booking.com has triggered disputes over apartment allocation.

Praised for
  • beachfront location
  • infinity pool
  • proximity to dining and night markets
  • free parking
Watch-outs
  • overbooking/apartment switching without compensation
  • broken appliances
  • poor cleaning and maintenance
  • unresponsive to complaints
  • misleading photos or descriptions
  • insects in rooms
great-locationbeautiful-viewpoor-maintenanceunhygienicunresponsive-host
Best for: families seeking beachfront location despite maintenance concerns
Think twice if: booking through third-party platforms may result in apartment changes; maintenance requests may go unanswered

Strengths

  • beachfront location with sea views
  • infinity pool
  • free parking
  • walking distance to dining and night markets

Worth knowing

  • Infinity pool overlooks sea
  • free parking with sea views
  • recent reports of broken microwave, washing machine, and dryer
  • Wi-Fi connectivity issues resolved after guest complaint
  • apartments switched on arrival with no compensation offered
  • insects reported in recent stays

What reviews say by service

Beachfront & Island Homestay
seaward pool and parking are valued, but appliance damage and cleanliness fell short of expectations
Homestay
overbooking practices and unresponsive landlord undermine trust despite beachfront appeal

How it compares

  • Rated 3.8 against a 4.5 average across the 681 beachfront & island homestay businesses listed here.
  • Has more Google reviews than 57% of the businesses in this directory.

How we scored this

How We Score
Star rating 54
Review volume 45
Review recency 78
Review sentiment 43
Profile completeness 50
Verification 0

Rating breakdown

5
7
4
0
3
0
2
0
1
3

Common questions

What happens if my booked apartment is not available?
A recent guest was switched to a different unit without seeing it or receiving compensation, citing air-conditioning issues in the original apartment. The landlord did not offer a choice.
Is there a pool?
Yes, an infinity pool overlooking the sea is featured. Reviewers have highlighted it as a highlight of the property.
How close is the property to restaurants and shops?
It is within walking distance to night markets and grocery stores, according to reviews.

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Last updated 2026-08-25