Google-verified21 Google reviews
Staff and owner Tiffany and Kok Hwa earn consistent praise for attentiveness and hospitality. The restored double storey house combines nostalgic charm with modern comfort: four bedrooms, two bathrooms, a full kitchen, and plenty of communal space make it ideal for family gatherings. Reviewers highlight cleanliness, well-maintained grounds, and proximity to Teluk Intan's city centre and tower. One note: upstairs water pressure is low, though offset by a heated pump shower.
Half of reviewers praise the place as clean, affordable, and well-equipped with basics like air-con and washing machines. A recent severe overbooking incident and long history of maintenance complaints (pest damage, cleanliness) suggest reliability issues, especially around reservation tracking and follow-through.
Mixed guest experiences: two reviewers found the place acceptably furnished, but one detailed significant issues including broken air conditioning, a burst water tank, ineffective mosquito netting, dust accumulation, and no working kitchen or TV. Evidence is limited to three reviews across six years.
TnT Novelty House polarizes guests sharply. The minority who arrive without platform pricing friction praise the quirky, homey grounds and hospitable couple; most encounter a check-in confrontation where the owner demands top-ups, claims Agoda undercuts her rates, and refuses refunds when guests leave. Rooms are inconsistently maintained, often smelling musty with broken air conditioning and dated facilities. Reviewers describe the owner as angry, evasive, and dismissive of complaints. Early 2024 reviews suggest possible improved restraint after negative publicity, yet the pattern persists. A few guests report smooth experiences and appreciate the character of the place and Ms. Tan's welcome. Yet the volume and consistency of payment disputes, owner aggression, and follow-up refusal failures make this a high-risk booking, particularly via third-party platforms.
Last updated 2026-08-26